We are committed to protecting the privacy of your personal data. For that reason, we process your data exclusively in accordance with the legal requirements (GDPR, Telecommunications Act of 2003 [TKG 2003]). The purpose of this privacy information is to acquaint you with the most important aspects of data processing that come to bear when you visit our website.
General data collection activities during website visits
Every time a data subject or an automated system accesses the website, we collect a range of general data and information. This general data and information is stored in the server's log files. The data and information we collect are:
- an internet protocol address (IP address),
- the data and time of accessing the website,
- the exact page accessed on our website,
- the website from which you accessed our website (known as the referer),
- the browser used and the version of this browser,
- and the operating system used to access our website.
We process this data for the following purposes:
- to warrant a smooth connection with the website,
- to optimise content for you on our website,
- and to warrant system security and stability.
These points are both in your and our legitimate interest. Where necessary, we also use this data to meet our legal obligations in dealings with law enforcement agencies. We will never use the data collected to identify you as a person. The legal basis for this processing is article 6 (1) (f) GDPR. We store these log files for a period of 2 months.
Contact form, Appointments
If you contact us using the form available on our website or by email, or send us your application, we will process the data you provide as well as the above mentioned general data. By using our form you agree that we may process your data. We will not disclose this data to any third party and will use the data exclusively for processing your request and for answering your enquiry. Your consent according to article 6 (1) (a) GDPR forms the legal basis for processing your data. In case you contact us by email, the basis is article 6 (1) (f) GDPR. The data we collect during this process will be deleted as soon as it is no longer required for the purpose you provided it. This is the case when the respective conversation is finished. This in turn is the case when your enquiry appears to be resolved completely. If you contact us for placing a contract, a further legal basis is article 6 (1) (b) GDPR. In this case we keep your enquiry as a business letter for 7 years.
Your rights
Generally, you enjoy the following rights: the right to access your data, the right to rectification of your data, the right to erasure of your data, the right to restrict processing of your data, the right to data portability and the right to object to the processing of your data. If you believe that the processing of your data is in breach of data protection law, or your rights under data protection law are otherwise infringed, you may file a claim with the supervisory authority. In Austria, this is the Data Protection Authority.
You will find further information on your rights at Website of the Austrian Economic Chambers.
Cookies and local data storage
To improve your browsing experience, we use small text files known as "cookies" and other methods ("storage methods") to store data on your end device (e.g. in the local storage of your browser).
Technically necessary cookies and storage methods are required to operate the website, for example to remember your cookie decision. The legal basis is our legitimate interest in a technically faultless service under Article 6(1)(f) GDPR in conjunction with section 165(3) of the Austrian Telecommunications Act 2021. These cannot be switched off.
Statistics cookies are only used if you have given your explicit consent in the cookie banner. Without your consent no statistics service is loaded and no data is transferred to third parties. Your decision is stored in your browser for twelve months.
You may withdraw your consent at any time with effect for the future: open cookie settings.
If you are concerned about this, you can also set your browser to accept neither cookies nor other storage methods.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). It helps us understand which parts of our website are searched for and read, so that we can improve what we offer.
Legal basis. Google Analytics is used solely on the basis of your consent under Article 6(1)(a) GDPR and section 165(3) of the Austrian Telecommunications Act 2021. Until you consent, Google Analytics is not loaded and no connection to Google is established.
Data processed. This includes your shortened IP address, the date and time of access, the pages you view, the page you came from, information about your browser, operating system and device, and approximate location data at city level. We also report interactions such as clicks on a phone number or e-mail address, successful contact form submissions (without the content of your message) and opening the route planner. The content you enter in the contact form is never transferred to Google. Advertising features, personalised advertising and Google signals are disabled.
Recipients and transfers outside the EU. Google processes the data on our behalf under a data processing agreement pursuant to Article 28 GDPR. Data may be transferred to Google LLC in the United States. Google LLC is certified under the EU-US Data Privacy Framework and standard contractual clauses of the European Commission apply in addition. Despite these measures, access by US authorities cannot be entirely ruled out.
Retention. User and event data is deleted automatically in Google Analytics after 14 months.
Withdrawal. You may withdraw your consent at any time with effect for the future by opening the cookie settings and choosing "Decline". You can also prevent collection using Google's browser add-on: tools.google.com/dlpage/gaoptout.
Further information on how Google handles user data is available in the Google privacy policy.
